Wednesday, 19th February 2020
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Unlocking employee productivity with mobile experiences

By Sally Sourbron, Senior HR Director, EMEA, ServiceNow.

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Whose Customer?

Cloud services now underpin every aspect of IT investment. From office applications to core business systems and, increasingly, artificial intelligence, a robust cloud service offering is a fundamental component of any MSP business model. But how much trust do you have in your Cloud Services Provider (CSP)? In today’s challenging marketplace, clients are hard to find, even harder to win – so it can be more than frustrating to discover the CSP is also selling direct and poaching the client ba...

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The top tech trends VARs and MSPs shouldn’t ignore

By Rachel Rothwell, Regional Director Southern Europe and UK at Zyxel.

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Five steps to create first-class customer experience

No matter what you sell, or to whom you sell it, the experience your customer has when dealing with your company is now a crucial element in any decision to buy or retain your services. By Bob Dunn, associate vice president of EMEA and APAC with Hyland.

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Large organisations are not geared to handle IT projects. Here’s why…

Are corporates doomed to fail when it comes to taking on large IT projects? A radical proposition, perhaps, yet there’s plenty of evidence to suggest that many big businesses simply aren’t equipped to deliver large-scale IT projects on time and on budget. By Ritam Gandhi, Studio Graphene.

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Big digital transformation mistakes

Digital technologies such as artificial intelligence, robotics and machine learning are promising big changes to the energy, chemicals and resources industry. To prepare, many businesses are embarking on digital transformation programs to enable their organizations to reap the benefits. However, according to a recent study by Advisian Digital, the pathways to success and the benefits that accrue from digitization are not as clear. There’s a lot confusion, failings and false starts.

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Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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