NEWS

Engage digitally, or die!

Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video - into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do. In fact, the digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die. That’s according to new research published...

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IT consultancy expands service offering with acquisition

One of Wales’ leading IT consultancies has acquired an experienced Sage solutions provider, extending its software services available to clients to cover the full spectrum of IT support, as well as its geographical reach.

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NEWS

IoT to have massive impact, but few companies have a plan in place

More than 40 percent of organizations expect the Internet of Things (IoT) to transform their business or offer significant new revenue or cost-savings opportunities in the short term (over the next three years), rising to 60 percent in the long term (more than five years), according to a recent survey by Gartner, Inc. However, those surveyed said that many of their organizations have not established clear business or technical leadership for their IoT efforts.

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Despite 59% of cybersecurity professionals saying the widening workforce gap puts their...
Biometric-based authentication is set to become more prevalent in the UK, as over half (53%) of...
62% of UK survey respondents consider human error their organisation's biggest cyber vulnerability...
Versa Networks has unveiled the Versa ACE (Accelerate, Captivate, Engage) Partner Program. It is...
Due to the current pandemic, and the ensuing remote work, many organisations have now had to change...
Tanium has unveiled new global research ahead of the second anniversary of the European Union’s...
Latest Video

Ferrari: A New Perspective on Cybersecurity

Ferrari took a strategic decision to choose Kaspersky Lab as their IT Security provider. They wanted to introduce more stringent IT security measures, both to protect their core business and to ensure an increase in safety. Find out more in this exclusive video.

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