Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

Read More


Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to embrace IT services supplied through SMEs says Peter Groucutt, managing director of Databarracks. This is following comments that small firms are apparently unable to effectively support the IT capabilities of government departments. Recently, Vince Cable, business secretary, and Ed Davey at the energy department, revealed to the prime minister that government departments are at a virtual...

Read More

Severnside Housing moves in with Shavlik

Patch management solution helps Severnside Housing gain greater control of IT and allows the organisation more time to help resolve community queries. The solution will improve Severnside Housing’s software patching capabilities, ensuring that sensitive data is secure and all software is up-to-date to allow employees to focus on looking after residents, rather than manually updating systems.

Read More

Volta announces C4L PoP

C4L chooses Volta to expand their private fibre-optic 1-100Gb coreTX network in Central London.

Read More

The London Internet Exchange (LINX) and Newcastle Internet Exchange (NCL-IX) have announced a new...
Red Hat Consulting helps railway company move mission-critical applications to new cloud...
CBRE, the global real estate advisor, projects that the four major European markets of London,...
New UK data centre and colocation provider, SilverEdge DC, has launched with its first centre in...
JLL has appointed Luigi Passariello as Data Centre Projects Lead for southern Europe based in...
Senior leaders from the digital infrastructure sector have formed a first of its kind Data Centre...
Latest Video

Equinix Insider - White Ops President & COO, Eddie Schwartz

Eddie has over 25 years experience in information security, including recent work as the CISO of RSA, the Security Division of EMC, and Co-Founder/CSO of NetWitness.

Read more