Digitalisation World

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Businesses fail to measure or monitor customer service quality

Research highlights lack of consensus on what quality means and finds many businesses prevented...

Data illiteracy concerns dominate Europe

Less than one in five (17%) really know what they’re doing with data.

Red Hat and UK MOD forge cloud partnership

Red Hat collaborates with the UK MOD to provide centralised cloud-native platforms aimed at...

Dynatrace expands Software Intelligence Platform with Digital Business Analytics

New functionality unlocks real-time AI-powered insights to drive better digital business results.

Time matters

Growth strategy, customer expectations and competitive pressures are key drivers of investments in...

Scandinavian Airlines onboards Neustar

Photo Credit: NextNewMedia / Shutterstock.comLeading European airline selects unified...

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