Tickets.com transforms IT service delivery

Tickets.com is successfully using ServiceNow software-as-a-service as a global, automated platform that supports rapid business growth and helps ensure quality and customer satisfaction. While Tickets.com utilises the “out-of-box” ServiceNow application framework to support IT functions, the company also develops custom applications on the ServiceNow platform to meet business needs and opportunities beyond IT, especially to quickly and reliably prepare for events.

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Atkins expands cloud services on UK Government G-Cloud

Atkins, the UK’s largest engineering consultancy, is making it easier for public sector clients to procure its leading ICT solutions by adding three new cloud based services on G-Cloud, an online catalogue of information and communications services for the UK public sector.

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Measurement and analysis are key

Continuity Software has announced the results of the Continuity Software IT Operations Analytics Benchmark. Based on results collected across a variety of industry verticals - including financial services, healthcare, manufacturing, and retail - the benchmark underscores the importance of operational analytics in meeting IT performance goals.

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IBM to acquire Aspera

IBM has announced a definitive agreement to acquire Emeryville, CA-based Aspera, Inc. Aspera’s technology helps companies securely speed the movement of massive data files around the world. Financial terms of the deal were not disclosed.

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Lack of predictive analytics traps customers in vicious cycles based on their past selves.
New product provides automated tagging and classification with actionable metadata for secure data...
Databricks has opened its new EMEA headquarters in the former House of Fraser offices on Baker...
90% of firms believe that in order to remain competitive over the next three years, they need to...
Overwhelming majority of IT decision makers believe expansion and automation of DataOps will...
Sophos has formed a strategic partnership with Tenable to provide Sophos Managed Risk, a worldwide...
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How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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