Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Engagement includes South Africa, South America, Canada, Europe and Asia Pacific.
Analysts predict the rise of cloud services brokers.
New hybrid multi-cloud platform service allows customers to boost speed of application delivery and...
CENX has been selected by a Tier 1 global communications service provider, with headquarters in...
Accedian has introduced its new application and network performance monitoring (A/NPM)...
MCPc and Dell Inc. have announced the launch of a new layer of their partnership, and MCPc is now...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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