Hosting providers falling short on customer service, with ‘bad experiences’ commonplace

Poor customer experience is commonplace within the web hosting industry, according to research published today by managed cloud hosting company, Hyve.  Despite over 90% of survey respondents saying that customer service is ‘important’ or ‘very important’, 38% report they have been on the receiving end of a ‘bad experience’ with their provider in the last 12 months.

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BlueJeans partners with Equinix

Equinix helps BlueJeans deliver more than one billion video meeting minutes per-year.

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IT complexity an obstacle for IT professionals

Ipswitch has published the findings of recently completed research into how IT teams are managing the increasing complexity of their applications and infrastructure. Respondents overwhelmingly feel that today’s IT environments are very complex – and that growing complexity is making it more difficult for them to do their jobs successfully.

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TEXA’s connected car technology races ahead with Interoute

Leading automotive diagnostics company fuels international business growth with network and cloud services from Interoute.

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Microsoft Azure ExpressRoute available at Interxion's London campus

INTERXION HOLDING NV says that customers can now access Microsoft Azure and Office 365 via ExpressRoute from its London campus. Interxion’s customers in London can now benefit from improved security, reliability, throughput and performance when accessing Microsoft Azure and Office 365.

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UK drops two places in global ranking of Cloud Computing policies

Study ranks countries’ cloud policies; Japan takes the top spot, UK places 9th behind United States, Germany and France.

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According to a recently published report from 451 Research on the state of the European hosting...
Capgemini has announced ‘Elastic Analytics’, a new end-to-end Business Intelligence...
Daisy Group plc is opening the doors of a brand new data centre based in North London, following a...
IndependenceIT has boosted cloud infrastructure options for enterprises and service providers with...
Industry body and analyst house working to support end user journey to the Cloud.
New service will eliminate Shadow IT risk from consumer cloud services, and make it easy for users...
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The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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