NEWS

AA Ireland selects Sabio to manage major IT infrastructure investment

Best practice customer contact solution, based on Avaya and Verint technology, set to realise operational savings at Dublin city centre contact centre.

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Anaplan adds data integration and visualisation choices

Partnerships with industry leaders Informatica and Tableau enhance planning and performance management capabilities with new data integration and visualization options for business users.

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Nuvias launches optimisation and visibility service

New managed service powered by Riverbed offers performance benefits to end users and creates a value-add revenue stream for Nuvias partners.

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NETSCOUT expands its cloud offering

24x7 service level agreement testing of cloud-based services for successful migration of mission-critical applications.

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NEWS

85% of users believe ITSM analytics will enhance IT service delivery

ManageEngine has publsihed the results of their survey, Everything you need to know about ITSM analytics: Industry Insight 2016. Some striking numbers from the survey include that 36 percent of users believe that analytics would improve service desk efficiency, while 30 percent believe it would identify any gaps in the ITSM process. With regard to generating reports, 42.6 percent of users preferred to do it on their own, while 21 percent of them depended on third-party software or...

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Enterprise-ready digital performance monitoring for OpenStack

Availability of the only end-to-end Digital Performance Platform for OpenStack marks a major milestone in the next wave of cloud migration.

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New capabilities further simplify the Kubernetes stack, helping to streamline and standardize...
Digital Workforce has launched an Intelligent Document Processing (IDP) service;...
Red Hat OpenShift helps DNEG better manage and access metadata of more than 100 million digital...
Containers represent a small but high-growth segment of the Cloud-Enabling Technologies market.
Creditsafe, the world’s most popular supplier of company credit reports, has chosen to support...
CA Technologies' CEO Mike Gregoire opened CA World ’15 by focusing on the changing timescales...
Latest Video

Aramex deploys NetScaler for Microsoft Exchange

NetScaler can be deployed in front of many common enterprise workloads and applications. Aramex describes their deployment of NetScaler, and how it reduces bandwidth consumption and improves the user experience.

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