BroadSoft introduces analytics-based contact centre Software-as-a-Service

BroadSoft CC-One cloud contact center solution integrates with unified communications and team collaboration applications to accelerate first contact resolution.

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Wercker launches commercial cloud-native automation platform

Wercker’s new Virtual Private Pipelines is its first paid-for service - a fully managed, scalable container-centric automation platform optimised for Kubernetes.

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Improve service to quickly meet business needs, says IDG survey

TmaxSoft announces availability of Tibero RDBMS for IBM Linux on POWER to enable IT decision makers to achieve their investment priorities.

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NEWS

AA Ireland selects Sabio to manage major IT infrastructure investment

Best practice customer contact solution, based on Avaya and Verint technology, set to realise operational savings at Dublin city centre contact centre.

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Anaplan adds data integration and visualisation choices

Partnerships with industry leaders Informatica and Tableau enhance planning and performance management capabilities with new data integration and visualization options for business users.

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Nuvias launches optimisation and visibility service

New managed service powered by Riverbed offers performance benefits to end users and creates a value-add revenue stream for Nuvias partners.

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Kainos lands contract with Defra to strengthen digital transformation and service delivery across...
Knowledge silos, searching for answers and responding to queries from other team members, some of...
New research from Cloudsmith found 42% of developers using AI in their workflows say at least half...
Leading technology and workforce development companies release comprehensive report, analyzing...
CrowdStrike’s fourth Global Security Attitude Survey reveals 63% of organisations are losing...
Red Hat Mobile Application Platform selected as reference platform for Telefonica Group operators...
Latest Video

Aramex deploys NetScaler for Microsoft Exchange

NetScaler can be deployed in front of many common enterprise workloads and applications. Aramex describes their deployment of NetScaler, and how it reduces bandwidth consumption and improves the user experience.

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