NEWS

Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Verizon Business plans to simplify and accelerate end-to-end IoT solution creation by providing all...
Next-generation solutions deliver advanced Edge-AI performance, innovative power-efficiency, 5G...
A study from Juniper Research has found that total operator-billed revenue from 5G IoT connections...
A new algorithm which can be introduced into existing components could speed up the advent of the...
The Internet of Things (IoT) is the emerging technology that offers the most immediate...
IoT connectivity and network insights through Tata Communications MOVE™ will safeguard data, help...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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