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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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A one-size-fits-all approach will not be enough to secure the IoT, says TCG

Securing the Internet of Things (IoT) is something which cannot be done with a one-size-fits-all...

Microshare forms global alliance with Rackspace

Microshare Inc., a leader in workplace building solutions like contact tracing, predictive...

Arrow Electronics strengthens EMEA IoT portfolio with CymbIoT

Global technology provider Arrow Electronics has added CymbIoT to its “sensor-to-sunset” IoT...

KDDI partners with Orange Business Services

Automotive manufacturers Toyota and Mazda leverage connected car capabilities for improved customer...

Automotive industry set to accelerate smart factories investment

Auto industry plans to make 44% of its factories smart in next five years – but companies must...

Pivot3 partners with Lenovo for IoT at the edge

Bundled appliances with Lenovo accelerate adoption of Pivot3 intelligent HCI in mission-critical...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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