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Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS

Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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Thales, Telstra, Microsoft and Arduino deliver scalable trust for IoT

Thales, Telstra, Microsoft and Arduino have implemented the GSMA IoT SAFE solution to address the...

Employees don't fear automation and are happy to re-skill

Almost 5,000 knowledge workers and business decision makers share their insight on how RPA is...

Traxens joins European DataPorts project

H2020 program will boost transition of European seaports from connected and digital to smart and...

Software AG and Dell Technologies extend partnership

Software AG has extended its partnership with Dell Technologies in which the company will bundle...

Consortium embraces FOG

The IIC, now incorporating OpenFog, is the single-largest organization focused on IIoT, AI, fog and...

Automotive industry set to accelerate smart factories investment

Auto industry plans to make 44% of its factories smart in next five years – but companies must...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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