AI

Consumers confused by mobility jargon

Published in Digital Business Everything AI Internet of Things

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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Customer experience is now the top priority for quality assurance

Published in Digital Business Everything AI Internet of Things Machine Learning Orchestration + Management Tools Robotic Process Automation

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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IoT goes mainstream in 2019

The Internet of Things, once a niche technology for startups, is now a technology that multimillion...

Survey raises privacy and security concerns for IoT manufacturers

New research shows privacy, security are frequently key consumer concerns and drive buying...

BitBox USA and EdgeMicro partner

BitBox USA and EdgeMicro, a leading edge colocation company, continue their partnership to meet...

Qualcomm debuts IoT solutions

Next-generation solutions deliver advanced Edge-AI performance, innovative power-efficiency, 5G...

Connected devices increase enterprise risk

IoT survey from Palo Alto Networks highlights post-pandemic IoT security issues, as 68% cite...

'Breakthrough' efficiency for IoT video security networks

Pluribus Networks has introduced the Pluribus IoT Video Security Fabric. Working with Dell...

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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