NEWS
Limiting the use of Machine Learning & Artificial Intelligence for better results

Machine learning (ML) has been often touted as the big thing that can solve nearly every problem. ML hype has washed over all walks of life - from business to academia. However, it has caused tunnel vision as businesses try to apply machine learning to context where other solutions would work...

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NEWS
Telecom: Enabling Automaton Everywhere through AI and Analytics

As operators drive to increase the velocity and scale of Service Assurance processes across their complex, converging enterprise IT and network domains, automation has become a critical priority. By Ian Russ, EMEA Chief Architect within BMC Software’s Office of the CTO.

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NEWS
Understanding legacy infrastructure by looking at the pyramids

When you look at the Saqqara Necropolis, the oldest of Egypt’s pyramids, do you immediately discard it as an irrelevant relic? Not at all. You admire it for the architectural skill involved in its construction, and the story behind its eternal beauty. By Marc Zottner, Field CTO, VMware Tanzu

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NEWS
Intelligent automation is an absolute must

At a time when competitive pressure has never been more intense, good customer service has never been more important. By Kay Knoche, DACH Lead for Decisioning & AI Solutions at Pegasystems

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NEWS
Accelerate your automation journey with a Centre of Excellence

An automation CoE is the essential foundation needed to successfully launch automation initiatives,...

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NEWS
Using the greater data ecosystem to drive great decision making

As the fallout from the COVID-19 pandemic continues to disrupt the majority of industries, its...

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NEWS
Weeding your digital garden to provide outstanding software experiences

Providing a digital experience is like tending to a garden – there’s always room to grow and...

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NEWS
Thriving in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for...

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NEWS
What is an AI strategy and how do you build one?

We now live in an age of AI implementation. AI has completely revolutionised the way we work,...

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NEWS
How to train your AI algorithm

Successful AI algorithms are built on a foundation of training data, but sourcing data that fits...

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NEWS
Retail innovation – enabling the store of the future

How can brands leverage mobile and digital technology in-store to deliver new retail...

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NEWS
AI-fuelled digital experiences are the future of great customer experiences

Delivering great online experiences have become a top priority for companies over the last decade....

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Videos

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches...
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...

News

ESET's latest index uncovers SMBs' cybersecurity readiness, challenges, and concerns, emphasising AI's dual role and the need for robust defence mechanisms.
A&O Corsaire and e2e-assure partner to streamline compliance for UK businesses, focussing on seamlessly integrated security and vulnerability management.
Tenable unveils significant updates to its AI platform, enhancing automated cybersecurity workflows and risk management techniques.
Dell Technologies partners with NVIDIA to enhance the Dell AI Factory, focusing on overcoming AI execution challenges and fostering data-driven AI solutions.