Expert Opinions | Digitalisation World

How to Ensure Your Chatbot Will Make and Not Break Your CX

Published in AI Robotic Process Automation

With voice technology becoming more and more mainstream, an increasing number of businesses are turning to chatbots to streamline their customer services and decrease costs. While chatbots as customer service agents are gaining ground, businesses still need to overcome a series of challenges when...

NEWS

AI - what's it all about?

Published in AI Everything AI

By Matt Watts, Director of Technology and Strategy, NetApp.

NEWS

Building security into legacy infrastructure

Published in AI Device Security Internet of Things Security + Compliance

B y James Sinton, Head of Technology Services, IMS Evolve.

Published in AI Internet of Things

By Kevin Bull, Product Strategy Director, Columbus UK.

IoT security – A barrier to deployment?

By Nick Sacke, Head of Product and IoT, Comms365.

IoT Beyond PoC: A shift in mindset

By Jason Kay, Chief Commercial Officer, IMS Evolve.

NEWS

Why structured cabling is critical to IoT

By Paul Weber, VP of Engineering, Rahi Systems.

What’s beyond voice?

For communications service providers (CSP) facing significant churn in traditional lines of...

IoT’s all about the data

By Erick Dean, Product Director, IoT, Splunk.

Three industries ripe for IoT transformation in 2018

By Richard Smith, Regional Manager at SOTI.

How can we speed up enterprise deployment of the IoT?

By Neil Bosworth, UK manager, Gemalto M2M.

Rack, Stack, Deploy

Hyperconverged infrastructure is essential when embracing the demands of the IoT. By Lee...

Data centre sustainability evaluation - deeds not words matter

Jo Debecker, Managing Partner and Global Head of Wipro FullStride Cloud, discusses the ways in which the sustainability agenda is shaping the data centre landscape, with cloud and AI seen as both challenges...

The importance of digital in creating a more sustainable future

Subhagata (Subho) Mukherjee, Vice President, Global Head of Sustainability, Nokia, shares some key highlights from the company’s People and Planet 2023 report, covering a year of achievements and challenges...

Driving knowledge sharing across the Channel

Patrick Aronson, Chief Marketing Officer and APAC Executive Vice President at Westcon-Comstor, looks at the challenges and opportunities for MSPs and other channel partners around data, as outlined in the...

Micro-scale nuclear offers 24x7 clean baseload power

Michael Crabb, SVP Commercial, Last Energy, talks through the energy start-up’s micro-scale nuclear power plant - a central component of the company's 20 MW modular power plant, which can be developed within...