NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

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NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier,...

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NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

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NEWS
Using a Value Stream approach to go beyond DevOps and Agile

Software application development is a profitable and high-growth industry, with the UK market...

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NEWS
How much are you spending on outdated automation?

By Neil Kinson, Chief of Staff, Redwood Software.

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NEWS
Transformation requires a cultural change

For organisations to undergo successful digital transformation, a change in cultural mindset among...

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Videos

Abel Gnanakumar, Vice President, Commercial HVAC - Asia, Middle East & Africa at Copeland, discusses the surge in data centre development across Asia and its unique climate challenges, the twin drivers of AI...
Stuart Robson-Frisby as Vice President, Worldwide Channel at Netwrix, outlines the company’s plans to scale its channel-first go-to-market strategy, with his appointment and that of Frank DeCicco as Head of...
Bobby Eagle, Senior Director, Global External Communications at TD SYNNEX, discusses the findings of the company’s Fourth Annual Direction of Technology Report, which highlights how blending AI-driven...
Jackson Vo, President of Gridmatic Retail, discusses the pressures on Texas as a rapidly developing data centre hub, with operators asking the same urgent question: how can we secure reliable power while...

News

Explore the future of India’s datacentres at the Datacentre Innovation Series 2025, focusing on evolving technologies and sustainable practices.
Nokia and Rohde & Schwarz are revolutionising 6G with an AI-integrated radio receiver, addressing coverage limitations.
VAST Data has teamed up with CoreWeave in a $1.17 billion agreement to advance AI cloud infrastructure using the VAST AI Operating System.
Cloudian empowers governments and enterprises to develop sovereign AI projects, maintaining compliance and control over their data with proven storage solutions.