AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...
Read More
Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.
Read More
By Alex Black, chief technology officer, Enghouse Interactive.
Read More
Enterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier,...
Read More
By Ash Finnegan, digital transformation officer, Conga.
Read More
By Neil Murphy, Global VP at ABBYY.
Read More
Software application development is a profitable and high-growth industry, with the UK market...
Read More
By Patrick Murray, Head of Data at Razor.
Read More
By Neil Kinson, Chief of Staff, Redwood Software.
Read More
For organisations to undergo successful digital transformation, a change in cultural mindset among...
Read More
By Gaurav Bajaj, Vice President at Secondmind.
Read More